National Council of State Boards of Nursing, American Nurses Association (2019, April 29).National guidelines for nursing delegation. https://www.ncsbn.org/NGND-PosPaper_06.pdf
The Joint Commission. (2019). Hospital accreditation program: National patient safety goals effective January 2019. Retrieved from https://www.jointcommission.org/assets/1/6/NPSG_Chapter_HAP_Jan2019.pdf
American Nurses Association (2015, July 22). Position statement on incivility, bullying, and workplace violence. https://www.nursingworld.org/~49d6e3/globalassets/practiceandpolicy/nursing-excellence/incivility-bullying-and-workplace-violence--ana-position-statement.pdf